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Our Partner & Community

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Our Partners

To ensure the success and sustainability of our business, we work closely with a variety of partners. Our farmers’ groups are a crucial part of our supply chain, providing us with high-quality raw materials. We also collaborate with wholesalers/distributors and retailers to sell our products directly to consumers, ensuring that our products are accessible to as many customers as possible who believe in organic spice products.

To support our efforts, we also work closely with relevant government and non-governmental organizations such as CARLEP and DAMC, Ministry of Agriculture & Livestock, Department of Industry & Trade, Ministry of Industry, Commerce & Employment, Bhutan Food & Drug Regulatory Authority, Bhutan Chamber of Commerce & Industry, and Samdrup Jongkhar Administration. They help us to build our capacity, conduct research and development, perform testing, and provide resources that promote sustainable organic practices. With their assistance, we are better equipped to meet our sustainability goals and make a positive impact on the lives of our rural communities.

Over all, we recognize the importance of working in partnership with a wide range of stakeholders to achieve our business objectives and drive positive change.

Our community

Ensuring the long-term sustainability and success of our business requires a strong community network. Our employees are a vital part of this network, as their dedication and hard work help to drive our success. We also rely on the support of our farmers, who provide us with the high-quality raw materials we need to produce our products. Supportive farmers who supply raw materials, local residents who live near our factory premise who may benefit from economic opportunities created by our company, customers who purchase our products, government agencies at the local, regional, or national levels that regulate the industry and provide support services or resources to our company. It also includes non-governmental organizations that help to promote market linkage, sustainable sourcing and economic development in the region.

Moreover, we recognize that our business can have a positive impact on the local community. We work to create economic opportunities for nearby residents, who may benefit from the jobs and other benefits created by our company. Our customers are also an essential part of our community, as their purchases help to sustain our business and drive our growth.
Likewise, we collaborate with government agencies at the local, regional, or national levels. These agencies regulate the industry and provide support services and resources to help our company succeed. We also partner with non-governmental organizations that promote market linkage, sustainable sourcing, and economic development in the region. Together, we are able to create a strong and supportive community that helps to ensure the long-term sustainability and success of our business.

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Mr. Jigme Nidup Gyeltshen, General Manager - He is responsible for managing the day-to-day operations of the company. This involves overseeing production processes, managing the company’s finances and budget, hiring and managing staff, building and maintaining relationships with suppliers, customers, and other stakeholders, ensuring compliance with regulations and safety standards, monitoring market trends and adjusting business plans accordingly, and developing marketing and promotional campaigns to increase sales and brand awareness. He is a member of the Internal Control System (ICS) Management team.

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Mr. Chhimi Dorjee, Founder & CEO: He is responsible for a wide range of functions which includes, developing and implementing the company’s strategic plan to achieve its intended goals and objectives, as well as leading and managing the team to ensure effective execution of the said plan. In addition, he establishes and maintains relationships with customers, suppliers, and other stakeholders, and ensures that the company complies with legal and regulatory requirements. Mr. Dorjee also manages the company’s finances to ensure sustainable growth and profitability, identifies opportunities for innovation and improvement in the company’s products, and builds a positive organizational culture that motivates employees to perform at their best. He represents the company in various important events, and anticipates and addresses the challenges and risks that could impact the company’s success. He ensures that the company operates in an ethical and socially responsible manner.

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Mr. Dendup Tshering, Production Supervisor - He is responsible for planning and organizing production schedules, overseeing the production process to ensure it runs smoothly and efficiently, and managing and supervising the production team. This includes assigning tasks and monitoring performance, ensuring that products meet required standards, and monitoring production output to identify areas for improvement in productivity and efficiency. Additionally, he maintains and controls inventory levels of raw materials and finished goods, ensures compliance with safety regulations, and maintains a safe working environment for all employees. He ensures that the established Standard Operating Procedures (SOPs) are strictly followed. Mr. Tshering collaborates with other units to ensure smooth and timely production processes. He is a member of Internal Control System (ICS) Management team.

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Mr. Tshering Dorji, Technical Supervisor - His primary roles and responsibilities include, overseeing the maintenance and repair of machinery and equipment used in the spices processing. He coordinates with the production team to ensure minimal equipment downtime and that production targets are met. Additionally, he develops and implements preventive maintenance programs to minimize equipment breakdowns and downtime. He trains and guides production support staff on the proper use and maintenance of equipment and machinery, conducts routine inspections to identify potential issues, and ensures compliance with health and safety regulations related to equipment and machinery use. Moreover, he collaborates with other units to ensure smooth and efficient operations and conducts research on new equipment and technologies to ensure productivity and efficiency in spice processing. He is a member of the Internal Control System (ICS) Management team.

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Ms. Rinchen Zangmo, Assistant Marketing Manager - She is responsible to assist the CEO and General Manager in developing and executing effective marketing plans and promotions to enhance sales and boost brand awareness of the company’s spice products. She assists in conducting market research and analyzing consumer trends to identify new growth opportunities. Additionally, she works closely with the sales team to align marketing initiatives with sales goals and objectives, builds and maintains relationships with key customers and partners, manages the company’s social media presence and promote the brand and its products. She also assists in creating marketing materials such as brochures, flyers, and product catalogues, plans and coordinates participation in trade shows, exhibitions, and other promotional events.

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Mr. Younten Phuntsho, Production Assistant - He supports the production team by helping to plan and schedule production activities to meet the demand, operating production equipment, and monitoring output to ensure that products meet quality standards. He also assists with quality control checks on raw materials and finished products, and with monitoring inventory levels of raw materials and finished products, informing the production supervisor when stocks are running low. In addition, he helps to maintain a clean and organized production area, ensures that equipment is properly cleaned and maintained, and prepares production reports and maintains production records. He performs general administrative tasks such as filing, data entry, and document preparation, and assists in following health and safety protocols to maintain a safe working environment for all employees.

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Mr. Sangay Phuntsho, Stores Assistant: He is responsible for receiving and inspecting incoming materials, including raw materials and supplies, to ensure they meet the company's quantity and quality standards. He keeps accurate inventory records and maintains optimal stock levels, issuing materials and supplies to the production team as and when requested. He ensures that the store's area is clean, organized, and safe, coordinating with suppliers and other units to resolve any discrepancies or issues related to inventory. He conducts regular stock counts and audits to ensure accuracy of records, assists in the preparation of purchase orders, and ensures the timely delivery of raw materials and supplies. Mr. Phuntsho also maintains records of damaged, obsolete or surplus materials and organizes their disposal or sale, ensures compliance with safety, health and environmental regulations in the stores area, and supports the management team in identifying opportunities for process of improvements and cost savings in the stores function. He is a member of Internal Control System (ICS) Management team.

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